Store policy

Customer service

We find the opinion of our customer very valuable and would love to hear from you. Contact us via [email protected] or the contact form on the website, and you will hear from us as soon as possible.

sales conditions

Scoozy has limited production series. Scoozy can be ordered while supplies last. You can be kept informed of the following series.

quotation

When you indicate that you want to purchase a Scoozy, for example after a test drive, we will prepare a quote. This offer is then valid for 14 days.

order procedure

As soon as the offer has been accepted by you, we will prepare an invoice with a deposit of 10%. When it is paid, we will process your order.
You will receive an invoice for the remaining 90% of the purchase amount when the delivery day is set.

SCOOZY DELIVERY

Scoozy will be delivered to you when the full purchase amount has been paid. Delivery includes a full user instruction. 

ACKNOWLEDGEMENTS; NOT TRANSFERABLE

Scoozy does not deposit your Reservation Payment with a third party and does not pay interest on your Reservation Payment. Scoozy holds your Reservation Payment in a separate account from Rabobank. Your Reservation is not transferable to another (legal) person without the prior written consent of Scoozy.

PAYMENT METHODS

  • Credit / Debit Cards
  • PAYPAL
  • Offline Payments

privacy statement

INTRODUCTION

Scoozy takes your privacy very seriously and will process and use information about you (the data subject) in a secure manner. In this Privacy Statement we explain to you which data we process, and for what purpose we do that. In addition, you can read in this Privacy Statement about your rights with regard to our processing of your personal data. We recommend that you read this Privacy Statement carefully. For questions you can always contact [email protected]

WHO IS SCOOZY?

Scoozy is the private company Scoozy B.V., having its registered office in (2629 JD) Delft at Molengraaffsingel 12, registered in the trade register of the Chamber of Commerce under number 65497414. Scoozy is the controller with regard to the processing of your personal data.

HOW DOES SCOOZY USE YOUR DATA?

Below you will find an overview of the purposes for which Scoozy processes personal data about you. It is stated which data Scoozy uses for that specific purpose, what the legal basis is to be allowed to process that data and how long the data is kept by Scoozy. To keep it clear, we have grouped everything by type of data stream.

Services, customer management and financial administration
Purpose: Financial administration
Data: Company name, Billing address, Bank details (Name bank / IBAN / BIC), Outstanding balance
Basis: Execution of the agreement Retention period: As long as necessary for this purpose

Purpose: Order management
Data: Name and address data, Delivery address, Billing address, E-mail address, Telephone number, Payment data, Account number, Order number, Content of the complaint, Chamber of Commerce number, VAT number, Customer number
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose

Purpose: Handling complaints
Data: Name and address data, Delivery address, Billing address, E-mail address, Telephone number, Payment data, Account number, Order number, Content of the complaint, Chamber of Commerce number, VAT number, Customer number
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose

Purpose: Invoicing
Data: Name and address data, Delivery address, Billing address, E-mail address, Telephone number, Payment data, Account number, Order number, Content of the complaint, Chamber of Commerce number, VAT number, Customer number
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose

Purpose: to provide the service itself
Data: Name and address data, E-mail address, Dossier data, Financial data, Data needed to provide the service, Data generated during the service
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose

Purpose: CRM
Data: Name, User name, E-mail address, Location, Order number, Social media account, Browser, OS, User ID, Telephone number
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Job application
Data: Name, User name, E-mail address, Location, Order number, Social media account, Browser, OS, User ID, Telephone number
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Marketing
Purpose: Direct marketing
Data: Name, name and address, E-mail address, Telephone number, Click behavior, Surf behavior, Interest in a product, Social media account, User ID, Order number, Postal / billing address
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Doeleinde: Affiliate marketing
Gegevens: Naam, NAW-gegevens, E-mailadres, Telefoonnummer, Klikgedrag, Surfgedrag, Interesse in een product, Social media account, User ID, Bestelgeschiedenis, Post/factuuradres
Grondslag: Gerechtvaardigd belang
Betrokken belang: Commercieel belang
Bewaartermijn: Zo lang als noodzakelijk voor dit doeleinde

Purpose: Newsletter
Data: Name, name and address, E-mail address, Telephone number, Click behavior, Surf behavior, Interest in a product, Social media account, User ID, Order number, Postal / billing address
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Retargeting
Data: Name, name and address, E-mail address, Telephone number, Click behavior, Surf behavior, Interest in a product, Social media account, User ID, Order number, Postal / billing address
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Social media marketing
Data: Name, name and address, E-mail address, Telephone number, Click behavior, Surf behavior, Interest in a product, Social media account, User ID, Order number, Postal / billing address
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Behavioral targeting
Data: Name, name and address, E-mail address, Telephone number, Click behavior, Surf behavior, Interest in a product, Social media account, User ID, Order number, Postal / billing address
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Loyalty program
Data: Name, name and address, E-mail address, Telephone number, Click behavior, Surf behavior, Interest in a product, Social media account, User ID, Order number, Postal / billing address
Basis: legitimate interest
Affected interest: Commercial interest Retention period: As long as necessary for this purpose

Website
Purpose: Website analytics
Data: Surfing behavior, Location
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: A / B testing
Data: Surfing behavior, Location
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Post messages or reviews
Data: Username, Content of the message
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose

Research and development
Purpose: Market research
Data: Habits, Lifestyle, Social contacts, Possessions, Travel behavior, Surfing behavior, Name and address data, Email address, Telephone number, Health data, Data on behavior
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Scientific research
Data: Habits, Lifestyle, Social contacts, Possessions, Travel behavior, Surfing behavior, Name and address data, Email address, Telephone number, Health data, Data on behavior
Basis: legitimate interest
Affected interest: Commercial interest
Retention period: As long as necessary for this purpose

HOW DO WE OBTAIN YOUR PERSONAL INFORMATION?

Scoozy has information about you because you have provided it to us.

WHAT ARE YOUR RIGHTS?

Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:

Review
You can always view your own (personal) data and, if necessary, change it in your account. If you want to see the personal data that has been recorded about you at Scoozy, you can request a review.

Modify
If you want to make changes to the personal data that you have seen in response to a request for access that you cannot change in your account, you can make a request to do so at Scoozy. You can request that Scoozy change, correct, supplement, delete or block your data.

Limiting the processing
You also have the right, subject to conditions, to request Scoozy to limit the processing of your personal data.

Right of objection
If a certain processing takes place on the basis of the “legitimate interest” of Scoozy or a third party, you have the right to object to that processing.

Data transfer
You have the right to obtain your personal data from Scoozy. Scoozy will provide this in a structured and current form, which can easily be opened in other common digital systems. In this way you can also transfer your data to another provider.

Revoke consent
In all cases where the basis for a certain data processing is your permission, you have the right to withdraw that permission. This has no consequences for the past, but it means that we may no longer process that data. As a result, Scoozy may no longer be able to provide you certain services.

Response by Scoozy
A request can be sent to [email protected] Scoozy will grant your request as quickly as possible and in any case no later than one (1) month after Scoozy has received such a request. If Scoozy rejects your request, we will indicate in our reply why the request is rejected.

RECIPIENTS OF THE PERSONAL DATA

The data can be passed on to:

  • Processors
  • Parties involved in the implementation or performance of an agreement between you and Scoozy.

It is possible that Scoozy is obliged to provide your data to a third party, for example on the basis of a legal obligation

TRANSFER TO THIRD COUNTRIES OR INTERNATIONAL ORGANIZATIONS

For (for example) technical and operational reasons, it may be necessary for your (personal) data to be passed on to Scoozy affiliates outside the European Economic Area. Because the privacy protection regulations there may not offer the same protection as within the European Economic Area, Scoozy will use the Privacy Shield or the EU Model Clauses to protect your privacy as much as possible. If that is not possible, Scoozy will ask you for permission to transfer your (personal) data to countries without an adequate level of protection. You can withdraw this permission at any time.

WHAT ARE COOKIES AND HOW DOES SCOOZY USE THEM?

Cookies are small pieces of (text) information that are sent to your browser when you visit the Scoozy website and then on the hard disk or in the memory of your computer, tablet, mobile phone or other device (hereinafter: “Device”) being saved. Cookies placed via the Scoozy website cannot damage your Device or the files stored on it. When we talk about “cookies”, we do not only mean these small pieces of (text) information, but also comparable techniques with which information is collected, such as device fingerprinting. Do you want to view the complete cookie statement? Send an email to [email protected]

CAN THIS PRIVACY STATEMENT BE CHANGED?

This Privacy Statement can be changed. We therefore advise you to regularly read the Privacy Statement for any changes.

WHERE CAN YOU RIGHT WITH COMPLAINTS AND QUESTIONS?

If you have any questions about this Privacy Statement and the way in which Scoozy uses your data, you can send an email to [email protected] You can also send an e-mail to [email protected] if you have a complaint about the way Scoozy processes your data. In addition, you can always contact the relevant national privacy protection regulator. In the Netherlands this is the Dutch Data Protection Authority.